Who We Are

Walter Carmack served as a Non-Commissioned Officer in the United States Air Force, from 1965 -1969. Mr. Carmack is also a Serviced Disabled Vietnam Veteran. He attended Pace University majoring in Business Management and graduated from the National Center of Paralegal Training as well. Continuing education and additional training include Certifications in Project Management from George Washington University, he is a Certified Settlement Consultant for Mediation and Alternative Dispute Resolution (ADR), he also holds a Mastery Certification in Corporate Senior Management Leadership, as well as credentials as a Personal Profile System Dimensions of Behavior Facilitator. For more than 40 years, Mr. Carmack worked in the Telecommunication Industry 10 of which he served as a Senior Global Operations Manager, a senior member of the Global Customer Care Service Team and a member of the Core Executive Management Team. Additionally, he provided training and development in a variety of areas relating to policy, procedure, practices, and change implementation. As a Senior Global Operations Manager, he was responsible for overseeing direct day-to-day activities of Nortel Networks, Optical Fiber Transmission Networks, more especially, the Engineering, Installation and Network Testing, of services and products, ensuring that systems, services, and infrastructure work reliably and securely. Other responsibilities as the Senior Global Operations Manager were to manage and provide guidance and leadership to the Organization and its technicians, and also directly supported end users, by handling escalations, resolving user issues, and monitoring the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues.
Mr. Carmack is also actively involved with a host of community service groups and for the past 17 years, Mr. Carmack has volunteered and worked as a consultant for the DeKalb County Juvenile Court “Rebound Program”. Mr. Carmack has also been involved with the Georgia Bureau of Investigations (GBI) “Internet Crimes Against Children (ICAC) Task Force and continues to deliver presentations at Schools, Parent/Teacher Associations (PTA), as well as other community and faith-based organizations. More recently, Mr. Carmack has become a certified Veterans Benefit Advocate. With a combination of over 40 years of service in Corporate America, Government Institutions, judicial systems, and the community at large, Mr. Carmack has garnered a wealth of experience from which he continues to serve his community and County.
In 2009 Mr. Carmack founded the Georgia Community Resource Center which provided, programs and services to Georgia communities, schools, and families throughout the State. In 2013, Mr. Carmack was honored and presented the “Hero Award” from The Judicial Council and Administrative Office of the Accountability Courts of Georgia.